A loyalty program as considered as your brand
Your hotel lives on experience and on the relationship with each guest. Your loyalty program should feel worthy of that, never generic. Points Hotel carries your name, your color and your logo, and rewards the guest who returns.
The loyalty your brand deserves
A boutique hotel does not compete on volume, it competes on connection. Every guest who walks through your door is after something the big chains cannot give: care, character, a personal relationship. Your loyalty program should speak that same language.
Points Hotel folds into your brand instead of imposing its own. The guest never sees a third party logo or an impersonal portal: they see your hotel, with your name and your colors, recognizing them each time they come back.
Beneath that considered presentation sits a simple, transparent engine. The guest earns points automatically, spends them as balance whenever they like, and chooses from a rewards catalog you curate with the same eye you bring to every corner of your hotel.
Built to feel like yours
Three pieces that turn loyalty into an extension of your brand.
A catalog with your judgment
No generic perks. You choose what to offer and give it the tone of your house.
- A night, a dinner, a welcome touch or a local experience
- Every reward described and presented in your brand voice
- Adjust the catalog as your season or your offering shifts
Points that feel like money
The guest sees a clear balance and spends it whenever they decide, without friction.
- Point for point, one to one, always transparent
- Pay with points for part or all of a stay
- Your margin stays protected: no points earned on what was paid with points
One guest, one story
The program talks to your bookings, your front desk and your CRM in real time.
- Points post on their own when the guest spends
- The portal is clean, clear and built for mobile
- Every visit adds to the guest profile you already know
The guest who returns is what sustains a boutique hotel. Points Hotel exists to recognize them, remember them and give them an elegant reason to come back once more.
Your brand against the generic
The difference between a program that adds and one that strips away identity.
| With Points Hotel | Generic program | |
|---|---|---|
| Portal brand | Your name, your color, your logo | A third party logo |
| Rewards catalog | Curated by you, in your house voice | Template perks, the same for everyone |
| Point value | One to one, clear and transparent | Opaque rules and confusing conversions |
| Connection to your operation | Bookings, front desk and CRM on one guest | A separate system, scattered data |
Frequently asked questions
Does the portal carry my brand or the Points Hotel brand?
It carries yours. The guest sees your name, your color and your logo at all times. Points Hotel works behind the scenes, never in front.
What can I offer as a reward?
Whatever you want to curate: a night, a dinner, a welcome touch or a local experience. You define the catalog and its tone, and adjust it as your offering changes.
How is my margin protected?
The point is worth one to one and stays transparent to the guest. Points are also not earned on what was already paid with points, so your margin stays protected.
Stop losing the guest who already visited you.
Launch your loyalty program with Points Hotel and turn every stay into the next one.