Points that post themselves, with no extra work.
Every completed stay adds points to the guest without anyone lifting a finger. No spreadsheets, no plastic cards, right inside your operation.
Loyalty should not add to your workload
The most profitable points program is the one your team never has to manage. With Points Hotel, when a booking or stay is completed, points are credited to the guest automatically. Nobody keys in amounts, nobody adjusts balances by hand, nobody loses time at the front desk.
You define how much is earned and the system does the rest. Loyalty stops being a separate project and becomes a natural result of operating the way you already do.
This is how points are earned, hands off
Three steps that happen on their own every time a guest visits you.
The guest completes the stay
The booking or purchase closes in your normal operation, just as you do it today. There is no extra step and no new screen to learn.
The system calculates and credits
Points Hotel applies the percentage you defined and adds the points to the guest account instantly, with no manual entry.
The balance is ready to bring them back
The guest sees the available points and gets a concrete reason to book with you again before choosing the competition.
Full control over how points add up
You set the rules. The system runs them without needing your supervision.
Global or per product
Set a single percentage for the whole hotel or a different one per product. A room can earn differently from the spa if that is what you prefer.
- One percentage for everything, if you want simplicity
- Rules per product, if you want to reward certain purchases
- Change the rules whenever you need to
No one is left without their points
If the guest does not have an account yet, the points are reserved to the phone number. When the guest registers in the portal, they are credited automatically.
- The points wait for the guest, not the other way around
- They are identified by phone number
- They post automatically at registration
Each point is worth one to one
A point is worth the same when it is earned as when it is redeemed. No confusing conversions and no fine print that erodes guest trust.
- Same value earning and redeeming
- Easy for the guest to understand
- Easy for your team to explain
Points are not earned on the portion already paid with points. Anyone who pays one hundred percent with points earns zero new points, so the program never prints value out of thin air and your margin stays protected.
The difference shows from day one
What changes when earning stops being manual.
| With Points Hotel | Traditional manual program | |
|---|---|---|
| Point crediting | Automatic when the stay is completed | Keyed in by hand, prone to being forgotten |
| Tools required | None extra, it lives in your operation | Spreadsheets and plastic cards |
| Earning rules | Global or per product, your call | Rigid or nonexistent |
| Guest without an account | Points held pending by phone number | Usually loses the points |
| Risk to your margin | Protected: zero points on what was paid with points | Hard to control |
Frequently asked questions
Does my team have to do anything to grant the points?
No. Points are credited on their own when the booking or stay is completed. Your team keeps operating the same way and the system applies the percentage you defined.
Can I grant more points on some products than others?
Yes. You can set a global percentage for the whole hotel or a different one per product. For example, the room can earn differently from the spa.
What happens if the guest does not have an account yet?
The points are held pending, tied to the phone number. As soon as the guest registers in the portal, they are credited automatically.
Stop losing the guest who already visited you.
Launch your loyalty program with Points Hotel and turn every stay into the next one.