From every stay to the next booking.
Points Hotel turns what the guest already spends into points that bring them back. No plastic cards, no loose apps, no extra operation.
Loyalty is not a prize, it is a cycle.
A loyalty program that works does not give things away. It closes a cycle: the guest spends, earns points, and those points push them to spend with you again instead of the hotel next door.
Points Hotel automates that cycle end to end. You set the rules once and the program earns, stores and redeems points on its own, inside the same system where you already operate.
Your loyalty program in three steps.
It turns on over your current operation, no multi-month projects.
The guest earns
Every completed booking credits points at the percentage you set. If they have no account yet, their points wait for them by phone.
The guest accumulates
The balance lives in their profile, visible to them in the portal and to you in the CRM. A point is worth the same to earn and to redeem, always 1 to 1.
The guest returns
On their next booking they pay with points or redeem a reward. Every stay works toward the next one.
The whole cycle, inside your system.
No bolting a points app onto the side.
Points earn themselves.
When each stay closes, Points Hotel credits the points without anyone lifting a finger. Global or per product, you decide the percentage.
- No spreadsheets or cards
- Pending points by phone
- Earning only on real money
A point is money on the next booking.
The guest pays part of a booking with points and the rest with a card, in the same checkout, balanced to the cent.
- Mixed points and card payment
- Up to 100 percent with points
- Automatic reversal if they cancel
A rewards catalog you choose.
Free nights, spa, upgrades, breakfast and experiences. The guest redeems from their portal, with your name and your identity.
- You set the catalog
- It hides itself if there are no rewards
- Redemption code for the front desk
The guest who already visited knows your hotel, trusts your brand and is five times cheaper to convince than a new one. A loyalty program is how you keep them from slipping away.
A loyalty program vs. the stamp card.
What changes when loyalty is real.
| With Points Hotel | Stamp card | |
|---|---|---|
| Earning | Automatic at booking | Manual, stamp by stamp |
| Points as balance | Yes, on the next booking | No |
| One balance for the chain | Yes | No |
| Visible in the CRM | Always | On paper |
| Reversal on cancel | Automatic | No control |
Frequently asked questions
Do I have to operate anything?
No. You set the rules once and Points Hotel earns, stores and redeems points on its own, inside the system where you already operate.
What if the guest has no account?
Their points wait by phone and are credited automatically when they sign up in your portal.
Stop losing the guest who already visited you.
Launch your loyalty program with Points Hotel and turn every stay into the next one.