The same loyalty engine as the big chains, with your brand
Until now, only Bonvoy, One or Rewards had a real loyalty program. Your hotel was left with a stamp card or a spreadsheet. Points Hotel gives you that same engine, inside your operation and under your name.
Loyalty is no longer a privilege of the chains
For years, guests earned points with the big brands and kept returning to them. Your independent hotel competed with the same quality, often with warmer service, yet without a measurable reason for that guest to come back. The stamp card got lost in a wallet and the spreadsheet was never opened.
Points Hotel rewrites that story. It is the loyalty engine the chains already used, now switched on over your current operation, without changing your system and without months of setup. You keep your independence and your brand; the guest gains a concrete reason to book direct with you next time.
How it looks inside your hotel
Three pieces that work together from day one.
Automatic points on every stay
Guests earn points for booking and staying, without your front desk having to write anything down by hand.
- Earns on its own, no stamps or sheets
- Guests see their balance in real time
- One to one points, clear and with no fine print
Pay with points on the next booking
The accumulated balance turns into a real discount on the following stay, applied inside your own booking flow.
- Guests pay part with points
- It is deducted when they book direct with you
- Your margin stays protected: nothing earns on what is paid with points
Rewards catalog and portal with your brand
A guest portal with your logo and your colors, where guests see their balance, redeem rewards and feel the program is yours, because it is.
- A rewards catalog you define
- Guest portal with the hotel brand
- No look of an outside platform
A returning guest is far cheaper to serve than a new one, because you do not pay again to win them. Loyalty is, for that reason, the cheapest channel a hotel has. Points Hotel exists to activate that channel in your operation.
Points Hotel versus the stamp card
What your hotel gains by moving from paper to a real engine.
| With Points Hotel | Stamp card | |
|---|---|---|
| Points tracking | Automatic on every stay | Manual, forgotten or lost |
| Program brand | Your logo, your colors, your name | Generic and without identity |
| Use of the benefit | Pay with points on the next booking | One more stamp, rarely completed |
| Direct booking commission | None | Does not apply, and draws no bookings either |
| Getting started | Switches on over your current operation | Reprint cards every season |
Frequently asked questions
Do I need to change my booking system to use Points Hotel?
No. Points Hotel switches on over your current operation, with no migrations and no months of setup. It works with your direct booking flow exactly as it is today.
Does Points Hotel charge a commission on each booking?
There is no commission on direct bookings. The program is built so guests book direct with you and that benefit stays whole inside your hotel.
Does the program look like mine or like an outside platform?
It looks like yours. The guest portal, the rewards catalog and the points earning carry your brand, your logo and your colors. Guests experience the program as part of your hotel.
Stop losing the guest who already visited you.
Launch your loyalty program with Points Hotel and turn every stay into the next one.